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About my Accounts

Are the terms of my loans changing?

No. The terms and conditions of your loan will remain the same.

Can I use the checks I currently have?

You bet! Use the checks you have until they run out. You can even use your current checks after we merge with Embers Credit Union.

What happens to my Share Certificates?

Your DCCU share certificates will transfer over with the same term and dividend rate.

What will happen to my automatic transactions?

Most automatic transactions – debits and credits, including direct deposit, recurring bills, and government payments – will be converted automatically. However, after September 21, your automatic recurring payments through your DCCU Debit Card will need to be updated to your new Embers Debit Card.

Will I now be charged for paper statements?

Existing DCCU members will be exempt from the paper statement fee.

Will my account number change?

The vast majority of account numbers will stay the same. We will contact you directly if your account number is changing. Even if your account number changes, you will still be able to use your old DCCU checks, and all of your automatic payments and deposits will continue uninterrupted.

Will my loan payments change via payroll change?

You will see no change. Your loan payments will continue to be taken out as scheduled until your loan is paid in full.

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