FAQs

You can continue to use your DCCU Credit Card as you normally would until 11:59 P.M. EST on  Sunday, February 21st. On February 22, your DCCU card will stop working and you will start using your new Embers Credit Card.

Please call or visit one of our offices if you have not received your Embers credit card by February 15.

Absolutely. However, the joint account owner’s card will be mailed separately. Also note that the joint account owner will have their own unique card number going forward.

You will need to update any automatic payments that post to your credit card.

Your normal payment due date of March 10 will be moved FORWARD to March 25, and your payments will be due on the 25^th of the month going forward.

Your next statement cycle date after February 15 will be March 31 and will be the end of every month going forward.

Your statements will be included with your regular account statement.

Your credit card and all transaction activity will be accessible in Embers digital banking, and you will no longer use the EZCardInfo site to manage your credit card or view transactions.

You may begin using your Embers credit card on February 22nd. Your DCCU credit card will no longer after 11:59 P.M. on Sunday, February 21st.